An Update from Heywood Healthcare – Most Services Resumed
Statement from Heywood Healthcare release 6pm 10-31-25 “We want to express our sincere gratitude to our patients, staff, and community for their patience, understanding, and support over the past few weeks. Your trust and cooperation have been instrumental as we’ve worked to safely restore our systems and services.
At this point, we have resumed most of our services, including outpatient lab (now open to walk-ins), radiology, clinics, and inpatient units, which are all back on network and on EHR. There are a small number of departments that are not yet fully restored, but we are working diligently to address those areas.
We continue to work closely with cybersecurity and technology experts to ensure all systems are fully restored safely and securely.
Heywood and Athol Hospital remain open and safely caring for patients. If you have an appointment scheduled with a Heywood Medical Group provider and need to reach the practice, please use the Athena portal to communicate. If you are unable to access the Athena portal, the answering service remains available and will deliver messages to your provider.
Protecting your safety and trust remains our top priority. We will continue to provide updates as more information becomes available.“