Worcester County Sheriff’s Office Introduces Puppy K-9 to the Office
The English Labrador Retriever Pup is named Milo and he goes home with Officer Lindsay McNamara every night. The 10 year veteran of the force will serve as Milo’s handler, daily trainer, and supervisor. Goal is for Milo to help lower stress levels among both inmates and staff as a Therapy K9.
“The Sheriff’s Office has established a staff-centric Therapy Dog Unit to enhance staff well-being, reduce workplace stress, and create a more supportive environment for all employees within the facility.”
View the complete statement from the Sheriff’s office below.
PRESS RELEASE: Worcester County Sheriff’s Office Introduces Staff Therapy K9
A further step in supporting dedicated staff and fostering a positive work environment. [Worcester, MA] – As the first signs of spring emerge in New England, Sheriff Lew Evangelidis and the Worcester County Sheriff’s Office are rolling out a new program with the help of an English Labrador Retriever named Milo. The Sheriff’s Office has established a staff-centric Therapy Dog Unit to enhance staff well-being, reduce workplace stress, and create a more supportive environment for all employees within the facility.
The Worcester County Sheriff’s Office is held to high standards by various state and national organizations. Since 2008, the Sheriff’s Office has consistently met the American Correctional Association’s standards, which emphasize officer training, facility management, and staff well-being. With the introduction of the Therapy Dog Unit, the Sheriff’s Office aims to exceed these established standards and continue to prioritize staff welfare.
Officer Lindsay McNamara, a nearly 10-year veteran of the Sheriff’s Office, will serve as Milo’s handler. Officer McNamara had previously served in various WCSO units, including receiving, classifications, and line operations. In her new role, Officer McNamara will oversee Milo’s daily training and responsibilities around the facilities. This will ensure the Therapy Dog Unit provides emotional and mental health support to employees around the clock.
“We’ve been looking into this type of program for years,” commented Sheriff Evangelidis. “After speaking with partners in corrections across the state who have existing therapy dog programs, we determined this program would bring tremendous value to our daily operations.”
The Worcester County Sheriff’s Office currently employs around 600 individuals and has continuously been dedicated to creating a supportive and positive work environment.
“I’m honored to step into this role alongside Milo, supporting the team I’ve worked with for over a decade,” said Officer McNamara. “Stressful situations are a daily occurrence in any jail or house of corrections, but we have systems in place to help employees manage stress. By combining my experience in corrections with the skills that Milo will develop through hundreds of hours of training, we’ll be able to respond to various situations to connect with staff and help reduce anxiety and stress.”
Therapy dogs have been proven to show a decrease in stress for individuals exposed to high-stress environments or traumatic situations. While Milo and Officer McNamara will make their usual rounds in the facility to promote a positive atmosphere, they will also be there to help after critical incidents, working alongside a variety of teams, including Critical Incident Stress Management, Military Peer Support, and other programs focused on employee well-being.
“Just like police, fire, and other first responders, corrections officers have demanding and challenging jobs,” remarked Sheriff Evangelidis. “Access to mental health resources is crucial for ensuring our employees remain safe, happy, and healthy. Milo has made an immediate impact on the WCSO staff who work diligently to keep the residents of Worcester County safe.”
The necessity for mental health support within the Sheriff’s facility is important. More than half of the individuals who are incarcerated at the Worcester County Jail and House of Correction experience some sort of mental health illness. In addition to various internal K9 programs, the Worcester County Sheriff’s Office partners with the Animal Assisted Therapy Services (AaTS) of Massachusetts. Through a contract with AaTS, therapy dog handlers visit certain populations within the facility to help lower stress levels and reduce tensions among inmates in the housing blocks.
Sheriff Evangelidis emphasized that prioritizing the mental health and well-being of staff leads to better outcomes for inmates. When employees are supported and maintain mental resilience, they can engage with inmates constructively and professionally. This approach fosters a more rehabilitative environment within the facility. Ultimately, it contributes to improved outcomes for incarcerated individuals. With the establishment of the Therapy K9 Unit, the Sheriff’s Office reaffirms its commitment to the wellness of both its staff and the overall mission of rehabilitation. Sheriff’s office website, CLICK HERE.